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Full priced items may be returned for a full refund. If there is a problem with size or you are unsatisfied with your purchase, please inform us (firstname.lastname@example.org) as quickly as possible, preferably no later than three days. The returned article must arrive unworn and unused to our studio within 10 days from the day you received it for a full refund. Your order will be refunded once we have the product in hand.
Sale items are non-refundable. They can be returned for store credit or exchange only. Store credit must be redeemed within one year from the date it was issued. We encourage you to contact us with questions about sizes and fits before ordering sale items.
All shipping charges are non-refundable and return postage is to be paid by the customer. All returned items must be insured for the full amount and shipped using a tracking number. When exchanging, all shipping charges are to be paid by the customer. This includes an $18 shipping charge, which covers the cost of mailing your new garment to you. We will notify you of the shipping costs associated with exchanging multiple garments.
Gift certificates are non-refundable and must be used within one year from the date they were purchased.
Custom orders and Craft Show Purchases are final sale.