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All full priced items may be returned for a full refund. If there is a problem with size or you are unsatisfied with your purchase, please inform us (firstname.lastname@example.org) as quickly as possible. The article must be returned unworn and unused within 10 days from the day you received it for a full refund. Sale items are non-refundable. They can be returned for store credit or exchange only. Store credit must be redeemed within one year from the date it was issued. We encourage you to contact us with questions about sizes and fits before ordering sale items. Please note, all shipping charges are non-refundable and return postage is to be paid by the customer. All returned items must be insured for the full amount and shipped using a tracking number. Your order will be refunded once we have the product, unused and unworn in hand. Gift certificates are non-refundable and must be used within one year from the date they were purchased. All custom orders and purchases made at craft markets are final sale.